Terms and Conditions
DEPOSITS: All Rentals and Services require a deposit which is due upon invoicing in order to secure the date. The remaining balance is due no later than 7 days prior to the event. Booking on short notice will require a 100% deposit upon invoice if the event date is available. Since all candy and dessert items are purchased and made fresh for each event, deposits are required to be paid in full in advance of the event date.
CANCELLATIONS by Client: In the event of a cancellation for any reason other than immediate family death all payments made to date are non-refundable
DATE CHANGES: In the event the client is forced to change the date of the event every effort will be made by Kreationz By Shay to transfer location reservations and sub contractors to support the new date. The client agrees that in the event of a date change any expenses including but not limited to deposits and fees that are non-refundable and non-transferable are the sole responsibility of the client. The client further understands that last minute changes can impact the quality of the event and that Kreationz By Shay is not responsible for these compromises in quality. Kreationz By Shay will not be responsible for any weather damages (winds, rains, heat, cold) to decorations set up indoor/outdoors.
Decorations include: Flowers, lighting, Balloon Arches, Balloon Columns, light weight decorations, helium/air blown balloons, table decorations, and signage (pictures, posters, foam cutouts, paper products, banners etc.), and fabric draping.
ELECTRICITY: It is the client’s responsibility to provide us with electricity. In the event sufficient electricity is not available, we suggest that you rent a generator. We can provide generators for an additional $75.00 each. If you require a generator. We must be notified at least 48 hours before the event. In the unfortunate event power is not available full payment is still due.
ANY DAMAGES TO RENTAL EQUIPMENT WILL BE CHARGED TO THE CLIENT ABOVE AS REGULAR PURCHASE PRICE AND IS DUE IMMEDIATELY.
All major Credit Cards are accepted.
Corporate Checks are Welcomed
Make all Corporate Only checks payable to Kreationz By Shay.
If you have any questions concerning this information, contact us @ (213) 600-7999
Kreationz By Shay
10880 Wilshire Blvd Suite 1101
Los Angeles CA 90024
THANK YOU FOR YOUR BUSINESS!