Frequently Asked Questions
1 HOW MANY CHILDREN DOES EACH PACKAGE ACCOMMODATE?
Kreative Toddle Play Areas are equipped to accommodate approximately 10-12 children at a time.
2 HOW MUCH ROOM DO I NEED FOR EACH SET UP?
We require at lease a 10x1o space and this can be can be arranged with or without the gates, (which will require less available space)
3 WHAT DO I NEED TO DO TO PREPARE?
Remove all furniture, debris, rocks, sticks, etc from the space. Create an access point for the equipment to be delivered.
4 HOW LONG IS EACH RENTAL?
Prices are based on a 3-5 hour rental depending upon agreed contract. This does not include set-up or breakdown time. Setup time varies based on the package selected. ** Full day rentals are also available at an hourly rate based on availability**
5 WHO IS RESPONSIBLE FOR SETTING UP THE EQUIPMENT?
We will handle the complete set up and breakdown of the play area. Sit back, relax, and enjoy your awesome party!
6 WHAT IS YOUR CANCELLATION POLICY?
Cancellations are accepted up to 7 days prior to your scheduled event. $100 deposit is non refundable if cancellation is requested within 7 days of your booking. There are no refunds for cancellations within 7 days of your event.
7 CAN THE PLAY AREA BE RENTED FOR OUTSIDE USE?
Definitely! Outdoor parties are a beautiful setting for our play areas. With that said, play areas cannot be setup in direct sunlight when the outside temperature exceeds 70 degrees,(for the safety of the children) therefore a pavilion or canopy is suggested. *available for an additional charge, upon request* ** If you are hosting your event at a park, or event center it is your responsibility to verify our equipment is allowed on the premises**
8 WHAT HAPPENS IF IT RAINS AND MY PARTY IS OUTSIDE?
Play Areas will not be rented in the rain or in excessively windy weather conditions. Play Areas will not be setup outside if there is a 50% or greater chance of rain between setup time and the end of your event. It is suggested that an alternative location is secured in case of inclement weather. We do not allow package downgrades for inclement weather. Refunds will not be issued due to inclement weather.